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All You Need To Know

Frequently Asked Questions

Everything about our treatments, bookings, payment options, and aftercare. Can't find your answer? Get in touch and we'll help directly.

Treatments

Fat Cavitation is a non-invasive, pain-free body contouring treatment that uses ultrasound waves to target and break down stubborn fat cells in specific areas of the body. Your body's metabolic systems then naturally flush the fat out via the lymphatic system (sweat & urination).
Radio Frequency (RF) Skin Tightening is a non-invasive treatment that uses RF energy to heat the deeper layers of your skin. This heat stimulates the production of collagen and elastin — proteins that keep skin firm, tight, and youthful-looking — reducing sagging skin and improving texture without surgery.
EMS (Electrical Muscle Stimulation) is a non-invasive treatment that uses electrical impulses to stimulate muscle contractions. It's commonly used for muscle toning, strength building, and improving muscle endurance, and has long been used in physical therapy and sports rehabilitation.
Vacuum Cellulite Therapy is a non-invasive, body-contouring treatment designed to reduce the appearance of cellulite and improve skin texture. It combines vacuum suction with massage techniques to stimulate circulation, lymphatic drainage, detoxification, and the breakdown of fat deposits beneath the skin.
Face / Jaw Contouring uses radiofrequency (RF) energy to tighten and lift the skin on the face, jawline, and neck. It mimics the effects of a traditional facelift without surgery, incisions, or extended recovery time — lifting sagging skin and improving jawline definition.
LED Light Therapy is a non-invasive skin treatment that uses specific wavelengths of light to promote healing, rejuvenate the skin, and address concerns like acne and inflammation. Different coloured LEDs each target a specific skin issue, improving texture and overall skin health.
Most clients see the best results from a course of 6–8 sessions, spaced roughly a week apart, though this varies by treatment and goal. We'll recommend a personalised plan at your consultation and track your progress at every visit.

Booking & Payment

We accept credit card, debit card, cash, and instalments — plus Afterpay, available in store. Payment for services is due at the time of your appointment, and packages or series of treatments must be paid in full at the time of booking.
Yes — Afterpay is available in store, and we also accept instalment payments. Ask our team at your consultation to find the option that suits you best.
We require at least 24 hours' notice for cancellations or rescheduling. Failure to provide sufficient notice may result in a cancellation fee, and no-shows will also be charged a cancellation fee (or a session deducted if a package has been purchased).
We make no guarantees on results, as effectiveness depends on your health, lifestyle, and adherence to aftercare. All payments for services and products are non-refundable — if you're not satisfied, we may offer additional sessions or alternative treatments at our discretion. See our full Terms & Conditions for details.

Health & Safety

Certain conditions may disqualify you from some treatments, including pregnancy or breastfeeding, heart conditions or pacemaker use, severe diabetes, cancer or recent cancer treatment, skin infections or wounds, and surgical implants (including prosthetics, metal implants, or medical devices). If any of these apply to you, please consult your healthcare provider before booking.
Yes. Before treatment, you'll need to disclose any relevant medical conditions, allergies, medications, or health concerns. This helps us confirm you're eligible for the treatment and ensures the best, safest outcome.
No — all of our treatments are non-invasive with zero downtime, so you can return to your normal routine straight after your session. Some mild redness or sensitivity in the treated area is normal and settles quickly.

Still have questions?

Reach out directly and our team will help you find the right treatment plan.